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Resume

Experience

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2018.7 - 2019.1

Receptionist

Grand New Century Kaimei Hotel Nanchang

Jiangxi, China

Main Job Contents

  1. Receiving guests, handling the difficulties and requirements encountered by the guests in time, providing corresponding services and necessary assistance

  2. Promote hotel rooms, facilities, and services

  3. File customer information and verify relevant information

Resume

Experience

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2023.5-2025.8

Pharmarcy Assistant

Chemist Warehouse

Perth, Australia

Main Job Contents

  1. Greeted customers and responded to questions with friendly, knowledgeable assistance.

  2. Kept pharmacy counter and related areas clean, neat and organized.

  3. Operated cash register and performed front counter tasks to facilitate daily operations.

  4. Answered telephones and provided information about order status, store hours and pharmacy procedures.

  5. Updated computer system with current customer, payment and inventory information.

  6. Received incoming supplies and stocked in correct locations.

Education

2021.2 - 2022.12

The University of Western Australia

Master's degree

Perth, WA

Major: Human Resources and Employment Relations

Knowledge of human resources, management, employment relations, and strategies

2015.9 - 2019.6

Jiangxi Science and Technology Normal University

Major: Tourism Management

Knowledge of tour guides, travel agencies and hotels

Bachelor's degree

Jiangxi, China

Professional skillset

Communication skills

Time management skills

Analytical problem-solving skills

Customer Service skills

Languages

Mandarin (native)

English (proficient)

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